How do I change a tenant’s email address?
If you find yourself needing to update a tenants email address after an offer has been sent, please refer to the following instructions:
- Go to the Offers section of the deal and click “Unsend”. This will remove access to anyone that has already accepted the invitation to view the offer (i.e. in case you sent it to the wrong contact) and will also remove any existing signatures on the lease from the tenant (warning: this is not reversible).
- Click “View Draft Offer” and update the email address of the Tenant.
- While in the Offer click “Preview and Share Offer” at the bottom left of the page to send the offer to the updated email address.
Note: If the offer has not been shared yet, simply change the tenant’s email address in the lease and send the offer when you’re ready.